Issue

Missions app is very slow


Environment

Missions App


Client solution


1.    Troubleshoot your network by disconnecting and reconnecting to your current WiFi > reload mission within the Missions app to look for missing items  

2.    If reconnecting to WiFi network was unsuccessful, get to a secure network location > connect to your cellphone’s data > reload missing items  

          a. If neither options above successfully loaded your missing items, please proceed   

3.    Logout of the Missions app by clicking the = icon at the top left of the Missions App > click the face icon to the left of your name > click “Logout” at the bottom of the page.  

4.    Force close Missions App > power-cycle/restart cellular device > click on and sign into the Missions app