My Username and Password Doesn't Work : Engage3

My Username and Password Doesn't Work Print

Created by: Parwana Osmani

Modified on: Wed, 23 Sep, 2020 at 3:53 PM

Issue:

Auditor is trying to enter the verified credentials but cannot log in.

Environment:

MissionScanner App

Client Solution:

First of all make sure you have the verified user id and password from your administrator.
Retry to enter the same exact temporary password provided
Try to update/reset your password by clicking on the "Forget Your Password?" button

Enter your registered email address to receive the password reset form.
If that didn't work contact support@engage3.com and let them know about the details of your issue and to check you have proper permission and role set up in the system.

Parwana is the author of this solution article.

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My Username and Password Doesn't Work Print